Shipping
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How long until my order ships?
Orders are typically shipped within 7 days of placing the order.
Once shipped, please allow 10-15 days for delivery.
Please Note: These are just estimates. Occasionally, delays can happen due to factors beyond our control.
Tracking Your Order: Once your order is packed and ready, we'll send you a tracking number via email. It may take about 24 hours for the tracking information to update in the system.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us within one hour of placing it. We’ll try our best to accommodate your request. However, once your package sent to our print partner, modifications may not be possible.
We encourage you to review your order carefully before purchasing to ensure everything is as you desire.
What should I do if I enter my shipping address incorrectly?
If you notice that your shipping address is incorrect, please notify us promptly via email. We will make every effort to update it before your order is shipped. However, once your order has been dispatched to USPS, you must contact them directly for further assistance.
Please note: Your package will be delivered to the address provided during checkout. It is essential to verify the accuracy of your address when placing an order. If a package is returned to us due to an incorrect address provided by you, you will be responsible for the cost of reshipping. Unfortunately, we cannot issue refunds or replacements for items sent to an incorrect address.
What if my package is marked 'Delivered' but I can't find it?
In case your package is marked 'Delivered' but you haven't received it, start by checking around your delivery area and confirming the shipping address you provided. Sometimes, packages can be marked as 'delivered' before they actually arrive. If you still can't find your package after 3 days, we recommend contacting USPS to file a claim.
While we strive to ensure every order reaches its destination, please understand that Nerd Out Loud POD cannot be held responsible for lost or stolen packages once they leave our facility.
What should I do if my package is stuck "in transit"?
If your package is showing as "in transit" for an extended period, please contact USPS at 1-800-275-8777 for the latest status update. They can provide insights into any ongoing delays.
Although Nerd Out Loud POD is ready to assist where we can, please be aware that we cannot control delays once the package is with USPS.